Privacy Policy | ph90 Official Secure Gaming Platform

1. Introduction and Scope

Welcome to ph90. This Privacy Policy outlines how we handle personal information for users within the Philippines. It applies to all services provided on this website and our official applications.

Please note that this policy only governs your interaction with ph90. Once you click on links to third-party websites or use external services, our privacy policy no longer applies. We encourage you to review the privacy terms of any third-party site you visit.

2. Personal Information We Collect

Account and Identity Data

We collect basic information required to create your account, such as your username, password, and contact details, to manage your membership and communicate updates.

Verification Documents

To comply with "Know Your Customer" (KYC) standards, we may request government-issued identification to verify your age and identity.

Payment Data

When you deposit or withdraw funds, we collect payment-related information to ensure transactions are processed accurately and securely through our partner payment providers.

Gaming and Transaction Activity

We record your betting history, wins, losses, and transaction logs to monitor account activity and ensure game fairness.

Technical Data

We automatically collect IP addresses, browser types, device identifiers, and operating system details to optimize site performance and detect fraudulent access.

Support Records

Communications sent to our support team are archived to resolve disputes and improve our service quality.

3. How We Collect Data

We obtain information through the following methods:

• Directly from you: Information provided during registration, KYC verification, and support requests.
• Automatically: Data collected via cookies and server logs when you browse our platform.
• Partner Providers: Information received from our payment processors and identity verification partners to confirm the validity of your transactions and identity.

4. Why We Use Data

Your data is used for specific operational purposes:

• Account Management: Maintaining your profile and providing a seamless login experience.
• Financial Transactions: Processing deposits and withdrawals securely.
• Verification: Confirming you are of legal gambling age and preventing identity theft.
• Security: Detecting and preventing fraud, money laundering, and the creation of multiple accounts.
• Personalization: Improving the user interface based on your preferences.
• Legal Compliance: Meeting the regulatory obligations applicable to gambling operators in the Philippines.
• Marketing: Sending promotional offers only if you have explicitly consented to receive them.

5. When We Share Data

We do not sell your personal data to third parties. We only share information in the following circumstances:

• Service Providers: With partner payment processors, verification services, and technical infrastructure providers essential for platform operation.
• Legal Requirements: When required by law to cooperate with relevant authorities to prevent crime or comply with judicial orders.

6. How We Protect Data

We implement robust security measures to safeguard your information:

• Encryption: Using secure protocols to encrypt data during transit between your device and our servers.
• Access Control: Restricting internal access to personal data to authorized personnel only.
• Payment Isolation: Ensuring sensitive payment details are handled through secure, isolated channels.
• Monitoring: Continuous monitoring of systems to detect and respond to potential security threats.

7. Cookies and Tracking

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. For detailed information on the types of cookies we use and how to manage them, please visit our Cookie Policy.

8. Your Rights

Depending on applicable laws, you have the following rights regarding your data:

• Access & Correction: Request a copy of your data or correct inaccuracies.
• Deletion & Portability: Request the removal of your data or its transfer to another service.
• Objection & Withdrawal: Object to certain data processing or withdraw your consent for marketing.

To exercise these rights, please contact our support team via the channels available on our Support page.

Note: Certain data must be retained even after account closure to comply with anti-money laundering (AML) and gambling regulations in the Philippines.

9. How Long We Retain Data

We retain your personal information for as long as your account is active. Once an account is closed, we keep necessary data for a period tied to the account lifecycle plus the timeframe required by applicable law in the Philippines to satisfy legal, auditing, or regulatory obligations.

10. Age Limits

Our services are strictly limited to individuals aged 18 years or older. If we discover that an account was created by a minor, we will take immediate action to close the account and remove the associated personal data.

Parents or guardians who believe a minor has created an account may report this to us via our support channels.

11. Cross-Border Transfers

To provide our services, some of our technical and payment providers may operate outside the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data regardless of where it is processed.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be published on this page. We encourage you to check the "Last Updated" date at the top of this page regularly to stay informed.

13. Contact Us

If you have any questions, concerns, or requests regarding your privacy and the handling of your personal data, please reach out to us through the official contact channels provided on our Support page.